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Here at PAWS we are, quite simply, 'passionate about pets'. Your pet is always our priority. Whether you are considering buying a pet for the very first time or you are an experienced pet owner, our highly qualified staff members are always available to offer sound advice and to share their extensive knowledge about pet care and the right products to choose for your pampered, cared-for pet.


Meet the Team

Meet our friendly crew! Our team is trained and experienced in the care of a wide range of domestic animals, so we're well informed to help…



Nina used to dream about owning her own business and back in August 2012 she decided to merge this with her love of animals! After finishing her business degree, Nina started up Chepstow Pet Supplies Ltd, the parent company of Paws. She took over a small shop in Chepstow and set about helping owners and their V.I.Pets with their specific needs. Then in June 2014, Nina took over Paws.

You’ll often see Nina with her beloved Labrador Alfie and she also has a mini lop rabbit called Smudge. As well as dogs and rabbits, Nina has owned cats, a budgie and fish.

Nina likes to expand her knowledge by regularly undertaking health and nutritional talks.

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Recently retired, Philip decided to join forces with his daughter Nina to take over the well-loved Paws shop. Having been in the business world for most of his life, he wanted to join in on this new adventure.

Philip’s passion is for fish and he currently has a pond with lots of Koi Carp. In the past he has owned dogs, cats, a budgie and lots of fish.

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Katie is our little elf, who you will mostly see whizzing around like a lightning bolt. She owns dogs, three cats, cold water fish and has recently adopted a bunny from the shop and called her ‘Special’.

Katie has a level 1 National Diploma in Animal Care.

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